Refund policy

RETURN & REFUND POLICY

At So Fancy & Co., your satisfaction means everything to us. Each product is carefully crafted and inspected before shipping to ensure the highest quality. Due to the nature of our products, we kindly ask that you review our policy below before placing your order.

 ALL SALES ARE FINAL

For health, hygiene, and safety reasons, all cosmetic and skincare products are final sale. We do not accept returns or exchanges on used or opened items.

DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged or defective, please contact us within 3 days of delivery at sofancy_co@outlook.com with:

• Your order number
• Clear photos of the damaged item(s)
• Photos of the original packaging

Once reviewed, we will gladly offer a replacement or store credit, depending on availability.

 

LOST OR STOLEN PACKAGES

So Fancy & Co. is not responsible for lost or stolen packages once they are marked as delivered by the carrier. We recommend selecting shipping options with tracking and ensuring a secure delivery location.

 

ORDER CHANGES & CANCELLATIONS
Orders are processed quickly. Once an order has been placed, it cannot be canceled, modified, or refunded.

Please double-check your shipping address and order details before completing your purchase.

ALLERGY & SHADE DISCLAIMER

We recommend reviewing ingredient lists carefully prior to purchase. Due to variations in screen displays, product colors may appear slightly different in person.

 

CUSTOMER CARE

If you have any questions or concerns, our team is happy to help:

📧sofancy_co@outlook.com

Thank you for supporting So Fancy Beauté and Fancy Kisses.

Every order is made with care — and Every Kiss Should Be a Fancy One.